Frequently Asked Questions

Are you available 24/7?

• Yes. Our team is available 24 hours a day, 7 days a week to assist with both immediate needs and inquiries about pre-planning.

Do you offer services for veterans?

• Yes. We are honored to serve veterans and their families. We can assist with burial in a national cemetery, military honors, flag presentation, and any applicable benefits.

Can you help arrange clergy, officiants, or musicians?

• Yes. We can coordinate with clergy, celebrants, musicians, or other professionals to personalize your service. We also assist with special touches such as memorial videos, dove releases, and custom floral designs.

How can I contact my funeral director?

• Each family is paired with a dedicated funeral director or pre-planning specialist. You’ll receive their direct phone number and email for easy communication.

Are your funeral directors licensed?

• Yes. All of our funeral directors and cremation specialists are fully licensed by the State of Arizona. Continuous education and certification are part of our commitment to professionalism.

Can you accommodate my faith or cultural traditions?

• Yes. We honor all faiths and cultural backgrounds. Private rooms are available for washing, dressing, and final rites when needed. Incense, candles, and other ritual items can be used respectfully within our chapel with advance notice.

Can I pay in advance?

• Yes. Pre-planning allows you to lock in today’s prices and ensure your wishes are honored. Flexible payment options are available, and our advanced planning specialists can guide you through the process.

Can you help with transportation?

• Yes. Our professional team can arrange transportation from a hospital, nursing home, or residence directly to our facility. We handle every transfer with the utmost dignity and respect.